MacBook
Tell us the symptom and we will check it.
Won’t turn onScreenBatterySlownessLiquid
MacBook, iMac, iPhone and iPad repair in Playa del Carmen
For 13 years, the first to repair Apple-brand devices in Playa del Carmen. Independent service, not official Apple.
Mon–Fri 10–7 · Sat 9–14.5 · 288 Google reviews
MacBook · iMacApple repair
iPhone · iPadScreen, battery and more
Estimate firstNo surprises at the end
Quick replyMessage us on WhatsApp
What we repair
Your Apple device, in good hands
We check your device, explain the problem clearly and give you the estimate before repairing.
iMac
Every generation of Apple desktops.
iPhone
Check-up and repair for your iPhone.
iPad
For work, school or fun.
1. Tell us
Message us on WhatsApp or use the form on this page.
2. We check
A clear diagnosis and estimate before touching your device.
3. We repair
We let you know when it is ready to pick up.
Quick quote
Tell us what’s wrong with your device
On submit, WhatsApp opens with your message ready. Nothing is stored on this page or sent to our servers.
- Reply on WhatsApp
- Estimate before repairing
iCafé
While you wait, step into iCafé
Next to the workshop there is a café-museum decorated with recycled Apple parts. Coffee, a digital menu and events with stand-up, a bazaar, a book club and workshops (no reservations: dates on @icafe_playa).
AI waitress · born at iCaféiCafé uses iTable
At the café, Sol, the AI waitress from iTable, serves us: she takes orders by voice in Spanish or English, looks after allergies and sends them to the kitchen. It already serves every day in Playa del Carmen: it was born serving real tables at iCafé.
14 days free at your venueNo forced contract
FAQ
What people ask us most
Are you an official Apple service?
No. Mac en Playa is an independent workshop, not official Apple and not affiliated with Apple Inc.
Which devices do you repair?
MacBook, iMac, iPhone and iPad. If your device is not on the list, message us on WhatsApp and we will take a look.
How do I get a quote?
Fill in the quick quote on this page or message us on WhatsApp at +52 984 136 1483. The diagnosis and estimate are confirmed after checking your device.
Where are you and what are your hours?
Calle 20 Norte, 25 Avenida Nte at the corner of Gonzalo Guerrero, 77710 Playa del Carmen, Quintana Roo, Mexico. Monday to Friday 10:00 a.m. to 7:00 p.m., Saturday 9:00 a.m. to 1:00 p.m., closed on Sunday.
What is iCafé?
The café-museum next to the workshop, decorated with recycled Apple device parts. Its digital menu is online.
Reviews
Your Google review counts
4.5· 288 Google reviews
Thanks to everyone who already rated us. Your opinion helps others decide and helps us improve.
Visit us
Find us in Playa del Carmen
Address
Calle 20 Norte, 25 Avenida Nte at the corner of Gonzalo Guerrero, 77710 Playa del Carmen, Quintana Roo, Mexico
Hours
| Monday to Friday | 10:00 – 19:00 |
| Saturday | 9:00 – 13:00 |
| Sunday | Closed |